SINGAPORE, 9 JUNE 2025 – The General Insurance Association of Singapore (GIA) alerts the public that we have received reports of fraudulent phone calls by scammers falsely claiming to be our staff or representatives. We are issuing this statement to alert the public that these are scam calls. The callers are not GIA staff or representatives.
How the scam is carried out:
• Callers claim to be staff or representatives of GIA.
• These fraudulent calls are made from local mobile lines (i.e. starting with “+65 or “8”).
• Callers try to ask you if you have performed any motor accident reporting or other motor insurance transactions. The callers may also state your name and personal details to try to persuade you to engage them.
These scam calls may try to ask you for personal information, offer fraudulent services or products, or ask you to make payments.
GIA does not make unsolicited phone calls to members of the public. We also do not ask you for sensitive information including financial information or ask you to make any payment over the phone.
If you receive these calls or other contact, you should treat these as scam calls. You should not disclose your personal details, send money, or share your devices’ screen to unknown persons.
Members of the public are also encouraged to adopt the following precautionary measures:
a. ADD – Add the ScamShield App to block calls and filter SMSes. Set transaction limits that are adequate for daily expenses, and lower transaction notification thresholds. Alert the bank immediately of any suspicious activity in your bank account. Activate the Money Lock feature of your bank to “lock up” a portion of your money so that it cannot be transferred out digitally by anyone.
b. CHECK – Check for scam signs with official sources such as the ScamShield App. Call and check with the 24/7 ScamShield Helpline at 1799.
c. TELL – Tell the authorities, family, and friends if or when you encounter scams. If you suspect that you have fallen victim to a scam, call your bank immediately to block any fraudulent transactions and make a police report.
For more information on scams, members of the public can visit www.scamshield.gov.sg .
